"Yeah, John, this is Kevin with (Capital Metro contract-service provider) MV Transportation.
"I'm calling in regards to your complaint on Unit 2519 on the Route 383. In your comments, you stated, 'Operator was driving without a seatbelt'.
"I apologize for that. Thanks for calling it in. Appropriate action will be taken on this operator.
"If you have any additional questions or concerns, please contact (Cap Metro) Customer Service. The number there is (512) 474-1200. Thank you, then enjoy your day."
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