Monday, June 28, 2021

MY FRIENDLY REQUEST TO CAP METRO TODAY: PLEASE FIX THE BROWN-GLUE STAINS PROBLEM ON CAP METRO BUS STOP SIGN POSTS IN NORTH AUSTIN

 


----- Forwarded Message -----
From: John McMillan <mcmillanj@att.net>
To: jcruz-aedo@ccrta.org <jcruz-aedo@ccrta.org>; Texas Transit Association 2021 <info@txtransit.org>; Texas Dept. of Transportation 2021 <asktxdot@txdot.gov>; Austin 311 <austin311@austintexas.gov>; Rey Arellano <rey.arellano@austintexas.gov>; PTASP-TAC@dot.gov <ptasp-tac@dot.gov>; MaryAnne.Griss@txdot.gov <maryanne.griss@txdot.gov>; Director@txdot.gov <director@txdot.gov>; robert.spillar@austintexas.gov <robert.spillar@austintexas.gov>; jason.jonmichael@austintexas.gov <jason.jonmichael@austintexas.gov>; jacob.culberson@austintexas.gov <jacob.culberson@austintexas.gov>; gina.fiandaca@austintexas.gov <gina.fiandaca@austintexas.gov>; Austin Chronicle Editors <mail@austinchronicle.com>; news@dailytexanonline.com <news@dailytexanonline.com>; Austin American-Statesman Managing Editor John Bridges <jbridges@statesman.com>; National Association of Hispanic Journalists 2021 <contact@nahj.org>; Debbie Hiott <dhiott@kut.org>; steven.mccraw@dps.texas.gov <steven.mccraw@dps.texas.gov>; District 4 <district4@austintexas.gov>; Austin City Council Member Alter (2021) <district10@austintexas.gov>; Austin City Council Member Ann Kitchen (2016) <district5@austintexas.gov>; Council Member Mackenzie Kelly (2021) <district6@austintexas.gov>; State Senator Kirk Watson Constituent Services Rep. 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Sent: Sunday, June 27, 2021, 11:33:47 PM CDT
Subject: Fw: 6-27 report re unsightly glue stains at many stops

A respectful FYI to each of you on the following longstanding customer-service-related problem that I am very hopeful the Austin-based Cap Metro public-transit service will acknowledge and attempt to solve in the near future in this state-capital city for Texas.
With Friendly Best Wishes,
daily and year-round Cap Metro bus passenger and Austin (TX) City Council District 4 resident John Kevin McMillan of northeast Austin.
Home phone: (512) 342-2295.
Cell phone: (512) 993-7305.
My efficiency-rental-apartment-unit home address ever since June 21, 2019: Pebble Creek Apartments, 8805 North Plaza Drive, Building 17, Apt. 2418, Austin, TX 78753.
My Blog: http://www.johnkevinmcmillan.blogspot.com


John Kevin McMillan

----- Forwarded Message -----
From: John McMillan <mcmillanj@att.net>
To: Capmetro Customerservice <customerservice@capmetro.org>; Cap Metro Board of Directors <boardofdirectors@capmetro.org>; ed.easton@capmetro.org <ed.easton@capmetro.org>; District 4 <district4@austintexas.gov>; State Senator Sarah Eckhardt 2020 <sarah.eckhardt@senate.texas.gov>; Senator Sarah Eckhardt Constituent Assistance <district14.eckhardt@senate.texas.gov>; Senator Sarah Eckhardt Public Policy <andromeda.roberts@senate.texas.gov>; Austin Mayor Steve Adler <steve.adler@austintexas.gov>; State Senator Kirk Watson Constituent Services Rep. Walcott (2016) <keysha.walcott@senate.texas.gov>; StateRep.DonnaHoward <donna.howard@house.texas.gov>; American Public Transportation Assn 2021 <ptads@apta.com>; Austin Police Dept. Asst. Chief Troy Gay <troy.gay@austintexas.gov>; ruben.espinoza@austintexas.gov <ruben.espinoza@austintexas.gov>; Rep. Sheryl Cole (2019 CentralTX) <sheryl.cole@house.texas.gov>; Sunset Valley Police Dept. Lt. Richard Andreucci <randreucci@sunsetvalley.org>; Gina Hinojosa <gina.hinojosa@house.texas.gov>; Commissioner Jeffrey Travillion 2019 <jeffrey.travillion@traviscountytx.gov>; andy.brown@traviscountytx.gov <andy.brown@traviscountytx.gov>; tracy.martinez@dps.texas.gov <tracy.martinez@dps.texas.gov>
Sent: Sunday, June 27, 2021, 07:07:43 PM CDT
Subject: 6-27 report re unsightly glue stains at many stops

June 27, 2021
Dear Cap Metro representatives, 
This is another example (bottom of photo I took today) of the many Cap Metro bus stops in north Austin where the type of glue used by the Cap Metro staff or Cap Metro contractor to install the screen has left a permanent unsightly stain on a bus stop ID sign post in north Austin. 

This bus stop, 4691, is located along the southern side of Research Boulevard, a few blocks east of  Burnet Road.

 In the most recent year or two, I reported this type of issue on the telephone to Cap Metro customer staff  as being an eyesore I had identified then at many Cap Metro bus stops in north Austin. I am not aware of any action taken by Cap Metro on my phone reports about that specific issue.

Best Wishes, 
Cap Metro bus passenger  John Kevin McMillan of northeast Austin.
Home phone: (512) 342-2295.
Cell phone: (512) 993-7305.

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